General Privacy Policy

1. INTRODUCTION

This General IBD Technologies Pvt Ltd Privacy Policy (also referred to as the ‘Privacy Policy’) provides information on the collection, use, sharing and processing of personal information by IBD Technologies Pvt Ltd and its affiliates (“IBD”, “we” or “us”) in connection with your use of our websites, web applications and mobile applications that link to this Privacy Policy, your interactions with IBD Technologies Pvt Ltd during in-person meetings or at IBD Technologies Pvt Ltd events, and in the context of other offline sales and marketing activities. This Privacy Policy also explains the choices you have in relation to these processing activities.

This Privacy Policy was last updated on September 25, 2019. However, the Privacy Policy can change over time, for example to comply with legal requirements or to meet changing business needs. The most up-to-date version can be found on this website. In case there is an important change that we want to highlight to you, we will also inform you in another appropriate way (for example via a pop-up notice or statement of changes on our website). See the previous version of this Privacy Policy.

As used in this Privacy Policy, ‘personal information’ or ‘personal data’ means information that relates to an identified individual or to an identifiable individual. For example, this could include among other things your name, address, email address, business contact details,your daughter/son/student's all education details captured in IBD's application called NewGenEducationApp, or information gathered through your interactions with us via our websites or at events. Personal information is also referred to as ‘information about you and your children’ For more detail about the types of information about you that we may process, please refer to Section 4 below.

2. SCOPE

This Privacy Policy applies to the processing of personal information by IBD Technologies Pvt Ltd of:

  • visitors and users of the various IBD Technologies Pvt Ltd sites, including our websites on ibdtechnologies.com, computer or mobile software applications and our social media pages that link to this Privacy Policy (collectively referred to as the sites);
  • attendees of IBD Technologies Pvt Limited events, such as IBD DigitalEdu Campaign;
  • customers and prospective customers and their representatives;
  • subscribers to IBD Technologies Pvt Ltd application NewGenEducationApp
  • suppliers and business partners and their representatives.

When interacting with our websites, you also have the ability to link or connect with non-IBD Technologies Pvt Ltd websites, services, social networks, applications or other features. Enabling these features will lead to other parties than IBD Technologies Pvt Ltd processing information about you. IBD Technologies Pvt Ltd does not have any control over these features of other parties. We encourage you to review the privacy policies of these parties before using these features.

3. WHO IS RESPONSIBLE FOR YOUR PERSONAL INFORMATION?

IBD Technologies Pvt Ltd is responsible for processing your personal information described in this Privacy Policy.

4. WHICH TYPES OF PERSONAL INFORMATION DO WE PROCESS AND FROM WHICH SOURCES?

IBD Technologies Pvt Ltd can process information about you and your children/Student collected both offline and online.

  • Offline information about you originates from our interactions with you during in-person meetings or at IBD Technologies Pvt Ltd Conducting events, conferences, workshops or gatherings;
  • Online information about you originates from your activities on our sites, for example, in relation with your IBD Technologies Pvt Ltd Application NewGenEducationApp Subscription accounts, (pre-)sales inquiries or subscription to our application NewGenEducationApp, or from your interactions with IBD Technologies Pvt Ltd via electronic communication tools such as email or telephone. Information about you may also be provided by third party sources, such as data aggregators who may not have a relationship with you.

    Online information about you may also originate from the use of cookies and similar technologies (for example, pixel tags and device identifiers) on our sites or sites of third parties. For more information on cookies and similar technologies, please see Section 11 below.

Information about you and Your children that IBD Technologies Pvt Ltd may be collect and process includes:

  • name and physical address, email addresses, and telephone numbers;
  • demographic attributes, when tied to personal information that identifies you;
  • photographs and testimonials;
  • All Details about your Children education captured in our application NewGenEducationApp
  • transactional data, including products and services ordered, financial details and payment methods;
  • company/Education Institute data such as the name, size and location of the company/Education Institute you work for and your role within the company/Education Institute;
  • data from surveys and publicly available information, such as social media posts;
  • unique IDs such as your mobile device identifier or cookie ID on your browser;
  • IP address and information that may be derived from IP address, such as geographic location;
  • information about a device you use, such as browser, device type, operating system, the presence or use of "apps", screen resolution, and the preferred language;
  • behavioral data of the internet connected computer or device you use when interacting with the sites, such as advertisements clicked or viewed, sites and content areas, date and time of activities or the web search used to locate and navigate to a site;
  • CEO/Education Institute Management Executives name linked to the CEO’s company/Education Institute Management Executives information and activities (for certain IBD Technologies Pvt Ltd services relating to public company information and activity).

Please note that IBD Technologies Pvt Ltd does not control the content that you may post to IBD Technologies Pvt Ltd Communities forums or social networks; in some cases, such content may be publicly available on the Internet. You should carefully consider whether you wish to submit personal information to these forums or social networks and whether you wish to make your profile available to other users, and you should tailor any content you may submit accordingly.

5. WHY AND HOW DO WE USE YOUR PERSONAL INFORMATION?

We may use personal information for the following purposes:

  • to communicate and respond to your requests and inquiries to IBD Technologies Pvt Ltd;
  • to deliver Notifications and Alerts generated from Application NewGenEducationApp
  • to deliver functionality on our sites or Applications and for their technical and functional management;
  • to administer subscriptions of our Application NewGenEducationApp
  • to market our products and services or related products and services, and to tailor our marketing and sales activities to your or your company/Education Institute’s interests;
  • to engage in transactions with customers, suppliers and business partners and to process orders for IBD Technologies Pvt Ltd products and services;
  • to analyze, develop, improve and optimize the use, function and performance of our sites and products and services;
  • to manage the security of our sites, networks and systems;
  • to comply with applicable laws and regulations and to operate our business;

We may also use the names of company CEOs or Education Institute Management Executives to provide select services to IBD Technologies Pvt Limited customers which may include publicly-available information regarding names of company CEOs and Education Institute Management Executives.

These purposes are described below in further detail.

To communicate and respond to your requests and inquiries to IBD Technologies Pvt Ltd

If you get in touch with us (such as by submitting contact forms on our sites, attending IBD Technologies Pvt Ltd events or other occasions, sending an email or by visiting social media platforms), we process information about you to communicate with you and to respond to your requests or other inquiries. We can also process personal information to interact with you on third party social networks.

To deliver functionality on our sites and for their technical and functional management

When you choose to register with us (such as to make use of our communities), we need to process the personal information provided by you so that we can create and manage a personal account for you. Upon creating your account, we will send you your personal login information. This personal information enables us to administer your account, for example by changing your password for you.

To administer subscriptions of IBD Technologies Pvt Ltd application NewGenEducationApp

If you subscribe to our application(such as “NewGenEducationApp” or “Sandhai”), we process information about you to administer your subscription to our application (including the renewal process).

To market our products and services or related products and services and to tailor marketing and sales activities

IBD Technologies Pvt Ltd may use information about you to notify you about new product releases and service developments, events, alerts, updates, prices, terms, special offers and associated campaigns and promotions (including via newsletters). IBD Technologies Pvt Ltd may also use personal information to advertise IBD Technologies Pvt Ltd's products and services or related products and services, and also to have our distributors, resellers or partners notify you about our products or services or their related products or services (such as via joint sales or product promotions). We do our best to tailor your website visit, marketing experience and our communications to your expressed interests. This happens, for example, if you sign up for an IBD Technologies Pvt Ltd community or program like the IBD Technologies Pvt Ltd Partner Network or IBD Technologies Pvt Ltd Technology Network.

If you attend an event, IBD Technologies Pvt Ltd may process information about you gathered in relation to the event and can share information about your attendance with your company/Education Institute. IBD Technologies Pvt Ltd may also permit designated event partners or conference sponsors to send you up to two communications related to your event attendance. Please note that our partners or conference sponsors may directly request information about you at their conference booths or presentations, and their use of your information that you provide to them will be subject to their privacy policies.

We may also process your personal information to post testimonials on our sites, but will first obtain your consent to use your name and testimonial.

To engage in transactions with customers, suppliers and business partners and to process purchases of our products and services

If you place an order for our products and services, or if you provide services to IBD Technologies Pvt Ltd, our employees, customers or partners as a supplier or business partner, IBD Technologies Pvt Ltd processes information about you to engage in and administer the relevant transactions (such as by sending invoices and making payments), administer your order, and help you get started and adopt our products and services (e.g., by contacting you to activate your Subscription on our products and services credits). If you download products or services from our sites, IBD Technologies Pvt Ltd uses information about you to confirm certain information about your order (for example, that you did not experience problems in the download process).

To analyze, develop, improve and optimize the use, function and performance of our sites and products and services

We may process personal information in order to analyze, develop, improve and optimize the use, function and performance of our sites and products and services, as well as marketing and sales campaigns. In case the sites permit you to participate in interactive discussions, create a profile, post comments, opportunities or other content, or communicate directly with another user or otherwise engage in networking activities, IBD Technologies Pvt Ltd may process personal information when moderating these activities.

To manage the security of our sites, networks and systems

We may collect site use data for security and operations management to help keep our sites, networks and systems secure, or to investigate and prevent potential fraud, including ad fraud and cyber-attacks and to detect bots.

To comply with applicable laws and regulations and to operate our business

In some cases, we have to process personal information to comply with applicable laws and regulations. For example, to respond to a request from a regulator or to defend a legal claim. We may also process personal information in the performance and operation of our business, such as to conduct internal audits and investigations or for finance and accounting and archiving and insurance purposes.

To provide select services to IBD Technologies customers which may include publicly-available information regarding names of company CEOs/Education Institute Management Executives

For some services, we may collect the publicly-available names of CEOs of companies/Education Institute Management Executives to better understand the status of these companies/Education Institute and help inform our services which relate to providing customers information about other companies.

6. WHAT IS OUR BASIS FOR PROCESSING INFORMATION ABOUT YOU?

For personal information collected about you in the EU, our basis for processing is the following:

  • In order to communicate adequately with you and to respond to your requests, we need to process information about you and therefore have a legitimate interest in processing this information.
  • In order to engage in transactions with customers, suppliers and business partners, and to process purchases and downloads of our products and services, we need to process information about you as necessary to enter into or perform a contract with you.
  • We process personal information for marketing and sales activities based on your consent where so indicated on our sites at the time your personal information was collected, or further to our legitimate interest to market and promote our products and services.
  • We rely on our legitimate interest to analyze, develop, improve and optimize our sites, products and services, and to maintain the security of our sites, networks and systems.
  • In order to comply with applicable laws and regulations, such as to comply with a subpoena or other legal process, or to process an opt-out request.

7. FOR WHAT PERIOD DO WE RETAIN PERSONAL INFORMATION

IBD Technologies Pvt Ltd maintains personal information for the following retention periods:

  • Information about you we collect to engage in transactions with our customers, suppliers and business partners, and to process purchases of our products and services, will be retained for the duration of the transaction or services period, or longer as necessary for record retention and legal compliance purposes.
  • If you have registered for an IBD Technologies Pvt Ltd NewGenEducationApp product account, your account information will be retained for as long as you maintain an active account. Your account and account information will be deleted if your Children leaves our customer (Education institute) and no more relationship you have with our application. IBD Technologies Pvt Ltd retains records of that deletion for 90 days.
  • If you have registered for our newsletters and blogs, including IBD Technologies Pvt Ltd magazine or Profit magazine, your subscription data will be retained for as long as you are subscribed to our distribution lists. IBD Technologies Pvt Ltd retains records of that deletion for 30 days.
  • Contact information such as your email address or phone number collected online on our sites or offline from our interactions with you at IBD Technologies Pvt Ltd events and conferences, and used for direct marketing and sales activities will be retained for as long as we have an active (customer) relationship with you. We treat you as an active contact if (i) you have interacted with IBD Technologies Pvt Ltd or updated your contact details and preferences in the past 18 months; and (ii) you have not made a deletion request.
  • Contact information such as your email address or phone number collected online on our NewGenEducationApp product will be retained for as long as you maintain an active account. Your contact information captured in NewGenEducationApp application will be deleted if your Children leaves our customer (Education institute) and no more relationship you have with our application,Deletion will happen year end of Education institute through which they had account relationship in our application.One year retention period will be considered during deletion
  • Your Children's Education details captured in NewGenEducationApp Application will be deleted if your Children leaves our customer (Education institute) and no more relationship you have with our application,Deletion will happen Accedemic year end of Education institute through which you had account relationship with our application.One year retention period will be considered during deletion
  • Regarding NewGenEducationApp Application data retention - We keep only current and last accedimic year data(like Attendence,marks, other activities data etc) in our system
  • If you have reached out to us via IBD Technologies Pvt Ltd Sales chat, we will delete all chat transcripts 90 days after the chat has concluded.

8. WHEN AND HOW CAN WE SHARE YOUR PERSONAL INFORMATION?

Sharing within IBD Technologies Pvt Ltd

As a global organization, information about you may be shared globally throughout IBD Technologies Pvt Ltd's worldwide organization. See the list of IBD Technologies Pvt Ltd entities

IBD Technologies Pvt Ltd employees are authorized to access personal information only to the extent necessary to serve the applicable purpose(s) and to perform their job functions.

Sharing with third parties

We may share personal information with the following third parties:

  • Third-party service providers (for example, credit card processing services, order fulfilment, analytics, event/campaign management, website management, information technology and related infrastructure provision, customer service, e-mail delivery, auditing, and other similar service providers) in order for those service providers to perform business functions on behalf of IBD Technologies Pvt Ltd;
  • IBD Technologies Pvt Ltd distributors or resellers for further follow-up related to your interests, specific partners that offer complementary products and services or with third parties to facilitate interest-based advertising;
  • Relevant third parties in the event of a reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock (including in connection with any bankruptcy or similar proceedings);
  • As required by law, such as to comply with a subpoena or other legal process, when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to government requests, including public and government authorities outside your country of residence, for national security and/or law enforcement purposes.

When third parties are given access to personal information, we will take appropriate contractual, technical and organizational measures designed to ensure that personal information is processed only to the extent that such processing is necessary, consistent with this Privacy Policy, and in accordance with applicable law.

9. HOW IS PERSONAL INFORMATION HANDLED GLOBALLY?

If personal information is transferred to an IBD Technologies Pvt Ltd recipient in a country that does not provide an adequate level of protection for personal information, IBD Technologies Pvt Ltd will take measures designed to adequately protect information about you, such as ensuring that such transfers are subject to the terms of the EU Model Clauses.

10. HOW IS YOUR PERSONAL INFORMATION SECURED?

IBD Technologies Pvt Ltd has implemented appropriate technical, physical and organizational measures designed to protect personal information against accidental or unlawful destruction or accidental loss, damage, alteration, unauthorized disclosure or access, as well as all other forms of unlawful processing.

11. WHAT COOKIES AND SIMILAR TECHNOLOGIES DO WE USE ON OUR SITES?

Cookies and similar technologies (e.g., pixels tags and device identifiers) are used by IBD Technologies Pvt Ltd and our advertising technology partners to recognize you and/or your device(s) on, off and across different services and devices for the purposes specified in Section 5 above.

  • When do we use cookies and similar technologies?

Cookies are small text files that contain a string of characters and uniquely identify a browser on a device connected to the Internet. Any browser visiting our sites will receive cookies from us. We also place cookies in your browser when you visit non-IBD Technologies Pvt Ltd sites that host our plugins or tags. We use cookies and other technologies on all our sites to ensure the best possible and secure experience on our sites and to provide you with tailored information on products and services.

  • Which types of cookie are used by IBD Technologies Pvt Ltd?

See more information on the types of cookies used by IBD Technologies Pvt Ltd.

  • How can I manage my cookie preferences?

If you do not want to receive cookies, you can also change your browser settings on your computer or other device you are using to access our services. Most browsers also provide functionality that lets you review and erase cookies, including IBD Technologies Pvt Ltd cookies.

If you are a visitor or our sites, Please refer to How To Manage Cookies

12. WHAT ARE YOUR CHOICES?

We provide multiple choices in respect of the information we process about you:

  • Opt-out of our use of your personal information
    You may withdraw consent you have previously provided for the processing of information about you, including for email marketing by IBD Technologies Pvt Ltd.
  • Delete personal information
    You can ask us to erase or delete all or some of the information about you.
  • Change or correct personal information
    You can edit some of the information about you by. You can also ask us through your Education institute to change, update or fix information about you in certain cases, particularly if it is inaccurate.
  • Object to, or limit or restrict use of personal information
    You can ask us to stop using all or some of the information about you (for example, if we have no legal right to keep using it) or to limit our use of it (for example, if the information about you is inaccurate).
  • Right to access and/or have your information provided to you
    You can also ask us for a copy of information about you and can ask for a copy of information about you provided in machine readable form if you reside in the EU or other country that provides you this right as a matter of law.

You can exercise these choices by writing to us info@ibdtechnologies.com

13. DO YOU COLLECT SENSITIVE INFORMATION AND INFORMATION FROM CHILDREN?

Sensitive personal information

We ask that you do not send us, and do not share any sensitive personal information (for example, government-issued IDs, information related to racial or ethnic origin, political opinions, religion or other beliefs, genetic, or biometric data, criminal background or trade union membership).

Children’s privacy

As a company focused on serving the needs of businesses, IBD Technologies Pvt Ltd's sites are not directed to minors and IBD Technologies Pvt Ltd does not promote or market its services to minors, except in very limited circumstances as part of specific educational outreach programs with parental permission. If you believe that we have mistakenly or unintentionally collected personal information of a minor through our sites without appropriate consent, please notify us by emailing us to info@ibdtechnologies.com so that we may immediately delete the information from our servers and make any other necessary corrections. Additionally, please use this same email id to request removal of content or information that was posted to our sites when the registered user was under the age of 16. Please note that such requests may not ensure complete or comprehensive removal of the content or information, as, for example, some of the content may have been reposted by another user.

14. DATA PROTECTION OFFICER

IBD Technologies Pvt Ltd has appointed a Global Data Protection Officer. If you believe your personal information has been used in a way that is not consistent with the Privacy Policy or your choices, or if you have further questions, comments or suggestions related to this Privacy Policy, please contact the Global Data Protection Officer by sending email to info@ibdtechnologies.com

Written inquiries to the Global Data Protection Officer may be addressed to:

IBD Technologies Pvt Ltd
Global Data Protection Officer
3/506 Kannadhasan Street
ShanmugaNagar,madhanandhapuram,Porur
Chennai,India-600125

15. DISPUTE RESOLUTION OR FILING A COMPLAINT

If you have any complaints regarding our compliance with this Privacy Policy, please contact us first. We will investigate and attempt to resolve complaints and disputes regarding use and disclosure of personal information in accordance with this Privacy Policy and in accordance with applicable law.

If you have an unresolved privacy or data use concern that you believe we have not addressed satisfactorily, You can do legal proceedings on court situated Chennai ,India

16. IBD TECHNOLOGIES PVT LTD HEADQUARTERS

IBD Technologies Pvt Ltd's headquarters are located at:

3/506 Kannadhasan Street,Shanmuga Nagar
Madhanandhapuram,Porur
Chennai, India -600125

Tel: +91 9962281425

Services Privacy Policy

This IBD technologies Services Privacy Policy (“Services Privacy Policy”) is organized into three sections:

I. The first section (Services Personal Information Data Processing Terms) describes the privacy and security practices that IBD technologies and its affiliates (“IBD technologies”) employ when handling Services Personal Information (as defined below) for the provision of Technical Support, Consulting, Cloud or other services (the “Services”) provided to IBD technologies customers (“You” or “Your”) during the term of Your order for Services.

Services Personal Information is personal information that is provided by You, resides on IBD technologies, customer or third-party systems and environments, and is processed by IBD technologies on Your behalf in order to perform the Services. Services Personal Information may include, depending on the Services: information concerning family, lifestyle and social circumstances; employment details; financial details; online identifiers such as mobile device IDs and IP addresses, and first party online behavior and interest data. Services Personal Information may relate to Your representatives and end users, such as Your employees, job applicants, contractors, collaborators, partners, suppliers, customers and clients.

II. The second section (System Operations Data Processing Terms) describes the privacy and security practices that apply to personal information that may be incidentally contained in Systems Operation Data that is generated by the interaction of (end-)users of our Services (“Users”) with the IBD technologies systems and networks used to monitor, safeguard and deliver Services to our customer base.

Systems Operations Data may include log files, event files, and other trace and diagnostic files, as well as statistical and aggregated information that relates to the use and operation of our Services, and the systems and networks these Services run on.

III. The third section (Communications and Notifications to Customers and Users) applies to both Services Personal Information and personal information contained in Systems Operations Data, describes how IBD technologies handles legally required disclosure requests, and informs You and Users how to communicate with IBD technologies’s Global Data Protection Officer or file a complaint.

The definitions of Services Personal Information and Systems Operations Data do not include Your or User contact and related information collected from the use of IBD technologies websites, or Your or User interactions with us during the contracting process. IBD technologies’s handling of this information is subject to the terms of the General IBD technologies Privacy Policy.

I. SERVICES PERSONAL INFORMATION DATA PROCESSING TERMS

IBD technologies treats all Services Personal Information in accordance with the terms of Sections I and III of this Policy and Your order for Services.

In the event of any conflict between the terms of this Services Privacy Policy and any privacy terms incorporated into Your order for Services, including an IBD technologies Data Processing Agreement, the relevant privacy terms of Your order for Services shall take precedence.

1. Performance of the Services

IBD technologies may process Services Personal Information for the processing activities necessary to perform the Services, including for testing and applying new product or system versions, patches, updates and upgrades, and resolving bugs and other issues You have reported to IBD technologies.

2. Customer instructions

You are the controller of the Services Personal Information processed by IBD technologies to perform the Services. IBD technologies will process your Services Personal Information as specified in Your Services order and Your documented additional written instructions to the extent necessary for IBD technologies to (i) comply with its processor obligations under applicable data protection law or (ii) assist You to comply with Your controller obligations under applicable data protection law relevant to Your use of the Services. IBD technologies will promptly inform You if, in our reasonable opinion, Your instruction infringes applicable data protection law. Additional fees may apply.

3. Rights of individuals

You control access to Your Services Personal Information by Your end users, and Your end users should direct any requests related to their Services Personal Information to You. To the extent such access is not available to You, IBD technologies will provide reasonable assistance with requests from individuals to access, delete or erase, restrict, rectify, receive and transmit, block access to or object to processing of Services Personal Information on IBD technologies systems.

4. Security and confidentiality

IBD technologies has implemented and will maintain technical and organizational measures designed to prevent accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to Services Personal Information. These measures, which are generally aligned with the ISO/IEC 27001:2013 standard, govern all areas of security applicable to the Services, including physical access, system access, data access, transmission, input, security oversight, and enforcement.

IBD technologies employees are required to maintain the confidentiality of personal information. Employees' obligations include written confidentiality agreements, regular training on information protection, and compliance with company policies concerning protection of confidential information.

5. Incident Management and data breach notification.

IBD technologies promptly evaluates and responds to incidents that create suspicion of or indicate unauthorized access to or handling of Services Personal Information.

If IBD technologies becomes aware and determines that an incident involving Services Personal Information qualifies as a breach of security leading to the misappropriation or accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to, Services Personal Information transmitted, stored or otherwise processed on IBD technologies systems that compromises the security, confidentiality or integrity of such Services Personal Information, IBD technologies will report such breach to You without undue delay.

As information regarding the breach is collected or otherwise reasonably becomes available to IBD technologies and to the extent permitted by law, IBD technologies will provide You with additional relevant information concerning the breach reasonably known or available to IBD technologies.

6. Subprocessors

To the extent IBD technologies engages third party subprocessors to have access to Services Personal Information in order to assist in the provision of Services, such subprocessors shall be subject to the same level of data protection and security as IBD technologies under the terms of Your order for Services. IBD technologies is responsible for its subprocessors’ compliance with the terms of Your order for Services.

7. Audit rights

To the extent provided in your order for Services, You may at Your sole expense audit IBD technologies’s compliance with the terms of this Services Privacy Policy by sending IBD technologies a written request, including a detailed audit plan, at least six weeks in advance of the proposed audit date. You and IBD technologies will work cooperatively to agree on a final audit plan.

The audit shall be conducted no more than once during a twelve-month period, during regular business hours, subject to IBD technologies’s on-site policies and regulations, and may not unreasonably interfere with business activities. If You would like to use a third party to conduct the audit, the third party auditor shall be mutually agreed to by the parties and the third-party auditor must execute a written confidentiality agreement acceptable to IBD technologies. Upon completion of the audit, You will provide IBD technologies with a copy of the audit report, which is classified as confidential information under the terms of Your agreement with IBD technologies.

IBD technologies will contribute to such audits by providing You with the information and assistance reasonably necessary to conduct the audit, including any relevant records of processing activities applicable to the Services. If the requested audit scope is addressed in a SOC 1 or SOC 2, ISO, NIST, PCI DSS, HIPAA or similar audit report issued by a qualified third party auditor within the prior twelve months and IBD technologies provides such report to You confirming there are no known material changes in the controls audited, You agree to accept the findings presented in the third party audit report in lieu of requesting an audit of the same controls covered by the report. Additional audit terms may be included in Your order for Services.

8. Deletion or return of Services Personal Information

Except as otherwise specified in an order for services or required by law, upon termination of services or at your request, IBD technologies will delete your production customer data located on IBD technologies computers in a manner designed to ensure that they cannot reasonably be accessed or read, unless there is a legal obligation imposed on IBD technologies preventing it from deleting all or part of the data. You may consult with your IBD technologies services contact for additional information on data deletion prior to service completion.

II. SYSTEMS OPERATIONS DATA PROCESSING TERMS

1. Responsibility and purposes for processing personal information

IBD technologies and its affiliated entities are responsible for processing personal information that may be incidentally contained in Systems Operations Data in accordance with Sections II and III of this Policy. See the list of IBD technologies entities and contact details of the IBD technologies entity or entities

  • a) to help keep our Services secure, including for security monitoring and identity management;
  • b) to investigate and prevent potential fraud or illegal activities involving our systems and networks, including to prevent cyber-attacks and to detect bots;
  • c) to administer our back-up disaster recovery plans and policies;
  • d) to confirm compliance with licensing and other terms of use (license compliance monitoring);
  • e) for research and development purposes, including to analyze, develop, improve and optimize our Services;
  • f) to comply with applicable laws and regulations and to operate our business, including to comply with legally mandated reporting, disclosure or other legal process requests, for mergers and acquisitions, finance and accounting, archiving and insurance purposes, legal and business consulting and in the context of dispute resolution.

For personal information contained in Systems Operations Data collected in the EU, our legal basis for processing such information is our legitimate interest in performing, maintaining and securing our products and services and operating our business in an efficient and appropriate manner. Personal information may also be processed based on our legal obligations or legitimate interest to comply with such legal obligations.

2. Sharing personal information

Personal information contained in Systems Operations Data may be shared throughout IBD technologies's global organization. A list of IBD technologies entities is available as indicated above.

We may also share such personal information with the following third parties:

  • third-party service providers (for example IT service providers, lawyers and auditors) in order for those service providers to perform business functions on behalf of IBD technologies;
  • relevant third parties in the event of a reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock (including in connection with any bankruptcy or similar proceedings);
  • as required by law, such as to comply with a subpoena or other legal process, when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to government requests, including public and government authorities outside your country of residence, for national security and/or law enforcement purposes.

When third parties are given access to personal information contained in Systems Operations Data, we will take the appropriate contractual, technical and organisational measures to ensure, for example, that personal information is only processed to the extent that such processing is necessary, consistent with this Privacy Policy and in accordance with applicable law.

3. Cross-border data transfers

If personal information contained in Systems Operations Data is transferred to an IBD technologies recipient in a country that does not provide an adequate level of protection for personal information, IBD technologies will take measures designed to adequately protect information about Users, such as ensuring that such transfers are subject to the terms of the EU Model Clauses.

4. Security

IBD technologies has implemented appropriate technical, physical and organisational measures in accordance with the IBD technologies Corporate Security Practices designed to protect personal information against accidental or unlawful destruction or accidental loss, damage, alteration, unauthorised disclosure or access as well as all other forms of unlawful processing (including, but not limited to, unnecessary collection) or further processing.

5. User choices

To the extent provided under applicable laws, Users may request to access, correct, update or delete personal information contained in Systems Operations Data in certain cases, or otherwise exercise their choices with regard to their personal information by sending email to info@ibdtechnologies.com

III. COMMUNICATIONS AND NOTIFICATIONS TO CUSTOMERS AND USERS

1. Legal requirements.

IBD technologies may be required to provide access to Services Personal Information and to personal information contained in Systems Operations Data as required by law, such as to comply with a subpoena or other legal process, when we believe in good faith that disclosure is necessary to protect our rights, protect Your or a User’s safety or the safety of others, investigate fraud, or respond to government requests, including public and government authorities outside Your or a User’s country of residence, for national security and/or law enforcement purposes.

IBD technologies will promptly inform You of requests to provide access to Services Personal Information, unless otherwise required by law.

2. Global Data Protection Officer

IBD technologies has appointed a Data Protection Officer. If You or a User believe that personal information has been used in a way that is not consistent with this Privacy Policy, or if You or a User have further questions, comments or suggestions related to IBD technologies’s handling of Services Personal Information or personal information contained in Systems Operations Data, please contact the Data Protection Officer by sending email to info@ibdtechnologies.com

Written inquiries to the Data Protection Officer may be addressed to:

IBD Technologies Pvt Ltd
Global Data Protection Officer
3/506 Kannadhasan Street
ShanmugaNagar,madhanandhapuram,Porur
Chennai,India-600125

3. Dispute resolution or filing a complaint

If you have any complaints regarding our compliance with this Privacy Policy, please contact us first. We will investigate and attempt to resolve complaints and disputes regarding use and disclosure of personal information in accordance with this Privacy Policy and in accordance with applicable law.

If you have an unresolved privacy or data use concern that you believe we have not addressed satisfactorily, You can do legal proceedings on court situated Chennai ,India

4. Changes to this Services Privacy Policy

This Privacy Policy was last updated on October 10, 2019. However, the Services Privacy Policy can change over time, for example to comply with legal requirements or to meet changing business needs. The most up-to-date version can be found on this website. In cases of material changes, we will also inform you in another appropriate way (for example via a pop-up notice or statement of changes on our website) prior to the changes becoming effective.

Recruiting Privacy Policy

1. INTRODUCTION

This IBD technologies Recruiting Privacy Policy (Privacy Policy) describes the privacy and security practices that IBD technologies and its subsidiaries and affiliates (IBD technologies, we or us) employ when collecting, using and handling (processing) personal information about you in connection with our online and offline recruitment activities. It also explains the choices you have in relation to these processing activities.

Personal information means all information that relates to an identified individual or to an identifiable individual. For example, your name, address, email address, educational and employment background, CV and job qualifications. Personal information is also referred to as information about you.

This Privacy Policy was last changed on October 11, 2019. However, the Privacy Policy may change over time to comply with legal requirements or to meet our changing business needs. The most up-to-date version of the Privacy Policy can be found on this website. In case there is an important change that we want to highlight to you, we will also inform you in another appropriate way (for example, via a pop-up on our website).

  • This Privacy Policy applies to IBD technologies’s processing of personal information of job applicants in connection with IBD technologies’s recruiting activities more generally, conducted both offline and online via third party websites.
WHO IS RESPONSIBLE FOR PROCESSING YOUR PERSONAL INFORMATION?
  • IBD technologies and its affiliated entities are responsible for the processing of your personal information as described in this Privacy Policy.
WHICH TYPES OF PERSONAL INFORMATION DO WE PROCESS?
  • We process personal information used to further IBD technologies’s recruiting activities such as your name, address, email address, educational and employment background, CV and job qualifications.
WHERE DO WE SOURCE YOUR PERSONAL INFORMATION?
  • We process personal information that you provide directly such as when you submit a job application, or information you provide during an interview. We also receive personal information from other sources, such as during references, background, or employment checks, and from third party recruitment sources.
WHY AND HOW DO WE USE YOUR PERSONAL INFORMATION?
  • We use personal information to respond to your requests or application; for recruitment and hiring purposes; to enable your use of, and to develop, improve, and secure, our recruiting activities and IBD technologies products and services; and to comply with applicable laws.
HOW CAN WE SHARE YOUR PERSONAL INFORMATION?
  • Your personal information is shared throughout IBD technologies’s organization and with third parties such as service providers, related companies in the event of reorganization, and government authorities as required by law.
WHAT ARE YOUR CHOICES?
  • For information about you collected in the EU/EEA or as otherwise required by law, you may request to withdraw consent; opt-out, object to, or restrict our use of your personal information; delete, change or correct your personal information; or access your personal information.
HOW TO CONTACT IBD TECHNOLOGIES IF YOU HAVE QUESTIONS, COMMENTS OR COMPLAINTS?
  • If you believe your personal information has been used in a way that is not consistent with the Privacy Policy, please contact the Global Data Protection Officer.

2. SCOPE

This Privacy Policy applies to IBD technologies’s processing of personal information of job applicants (you or your) in connection with:

  • IBD technologies’s recruiting activities more generally, conducted both offline and online via third party websites (the sites).

For additional information about our processing activities in connection with your general use of IBD technologies websites and our use of cookies and similar technologies that is outside the scope of this Privacy Policy, please see our General Privacy Policy.

3. WHO IS RESPONSIBLE FOR PROCESSING YOUR PERSONAL INFORMATION?

IBD technologies, its subsidiaries and its affiliates are responsible for processing your personal information as described in this Privacy Policy. See a list of IBD technologies entities

4. WHICH TYPES OF PERSONAL INFORMATION DO WE PROCESS AND FROM WHICH SOURCES?

We process personal information that you provide directly to us, such as when you submit a job application on the sites or at a recruiting event, or when we conduct a phone or in-person interview. We may also receive personal information about you from other sources, such as from persons you indicate as a reference, persons who referred you for a position, in connection with background or employment checks, and from third party recruitment sources, including third party sites.

IBD technologies may process the following categories of personal information for our recruitment activities as further described in Section 5 of this Privacy Policy:

  • name and contact details
  • educational background
  • employment background
  • job qualifications and work eligibility, including your nationality, country of residence, and visa and immigration status
  • jobs in which you have expressed an interest or for which you would like to submit an application
  • CV, resume or transcripts, and any supporting documentation attached to your resume such as copies of certificates and diplomas
  • employment references
  • compensation details, such as salary information, depending on your region
  • background check information, such as a verification of your educational and professional background, and other relevant information subject to IBD technologies policies and applicable laws
  • certain types of sensitive personal information as described in Section 12 below

5. WHY AND HOW DO WE USE YOUR PERSONAL INFORMATION?

We use personal information for the following purposes:

  • to communicate with you and respond to your requests or application
  • for recruitment, evaluation and hiring purposes
  • to analyze, develop and improve our recruiting activities and IBD technologies products and services
  • to comply with applicable laws and regulations and to operate our business

These purposes are described below in further detail.

  • To communicate with you and respond to your requests or application

If you get in touch with us (for example, through contact forms on the sites, contact with our recruiters or at events or social media platforms) we process information about you to communicate with you about your application or job interests. For example, we may update you on the status of your application, inform you about new vacancies or invite you for recruitment activities such as a phone screening or in-person interview.

  • For recruitment, evaluation and hiring purposes

We process information about you to connect the right job applicant with the right job at IBD technologies and evaluate whether you are the right applicant for a position. We may therefore include information about you in our recruitment database to manage IBD technologies’s candidate selection and recruiting processes. If you are selected for a position at IBD technologies, information about you will also be used to facilitate the hiring process. Please be aware that, prior to hiring you and in order for IBD technologies to be able to extend an offer to you, you will be requested to complete a background check.


In order to analyze, develop and improve our recruiting activities and IBD technologies products and services, IBD technologies may process information about you, We may also process information about you to develop and test new products or system versions, patches and updates.


  • To comply with applicable laws and regulations and to operate our business

In some cases, we may process information about you to comply with applicable laws and regulations, such as legally mandated reporting or other legal process requests. We may also process information about you in the performance and organization of our business and internal management, for example to conduct audits and investigations, for mergers and acquisitions, finance and accounting, archiving and insurance purposes and in the context of dispute resolution.

6. FOR EUROPEAN UNION (EU) RESIDENTS, WHAT IS OUR BASIS FOR PROCESSING?

For information about you collected in the EU/EEA, our basis for processing is the following:

  • In order to communicate adequately with you and to respond to your requests, we need to process information about you and therefore have a legitimate interest in processing this information.
  • Any processing of your sensitive personal information in connection with your job application is based on your explicit consent. Please note that you can always withdraw your consent, although this may affect our ability to consider you for employment at IBD technologies.
  • The processing of information about you as part of our offline and online recruitment activities is based on our legitimate interest in finding the best person for a specific job.
  • In case you were not selected for the position but we would like to contact you about future job opportunities that may be of interest to you, we may process the relevant contact and related information provided by you as part of your initial application, based on our legitimate interest to find the best possible candidate for the position.
  • Our processing of information about you for security purposes is based on our legitimate interest in protecting IBD technologies systems and networks.
  • Our processing of information about you for legal and regulatory purposes is based on a legal obligation or on IBD technologies’s legitimate interest in complying with applicable laws and regulations.
  • Our processing of information about you for business operations purposes is based on our legitimate interest in operating our business in an efficient and appropriate manner.

7. FOR HOW LONG DO WE RETAIN PERSONAL INFORMATION?

IBD technologies maintains your personal information for the following retention periods:

  • IBD technologies will retain your personal information related to your application for a position (such as your curriculum vitae/resume or the position to which you applied) for up to seven (7) years from the date you applied (unless a longer or shorter period is required by applicable law).

To the extent permitted or required by law, IBD technologies may delete your personal information at any time. As a result, you should retain your own copy of any information you submit to us.

8. WHEN AND HOW CAN WE SHARE YOUR PERSONAL INFORMATION?

Sharing within IBD technologies

IBD technologies employees are authorized to access personal information only to the extent necessary to serve the applicable purpose and to perform their jobs.

Sharing with third parties

Where necessary, we share personal information with the third parties described below.

  • Third-party service providers (for example, website management, information technology and related infrastructure provision, background or employment check service providers, auditing, and other similar services) in order for those service providers to perform business functions on behalf of IBD technologies.
  • Relevant third parties in the event of a reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock (including in connection with any bankruptcy or similar proceedings).
  • As required by law, such as to comply with a subpoena or other legal process, when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to government requests, including public and government authorities outside your country of residence, for national security and/or law enforcement purposes.

When third parties are given access to your personal information, we require them to abide by contractual, technical and organizational measures designed to ensure that your personal information is processed only to the extent that such processing is necessary, consistent with this Privacy Policy, and in accordance with applicable law.

9. HOW IS PERSONAL INFORMATION HANDLED GLOBALLY?

If your personal information is transferred to an IBD technologies recipient or third party in a country that does not provide an adequate level of protection for personal information IBD technologies will take measures designed to ensure that your personal information is adequately protected, such as making it subject to the terms of the EU Standard Contractual Clauses.

10. HOW IS YOUR PERSONAL INFORMATION SECURED?

IBD technologies has implemented appropriate technical, physical and organizational measures designed to protect your personal information against accidental or unlawful destruction or accidental loss, damage, alteration, unauthorized disclosure or access as well as all other forms of unlawful processing (including, but not limited to, unnecessary collection) or further processing.

11. WHAT ARE YOUR CHOICES?

For information about you collected in the EU/EEA or as otherwise required by law, you may request to exercise some or all of the following choices regarding how we process your personal information.

  • Withdraw consent - You may request to withdraw the consent you have previously provided for the processing of your personal information by contacting us at info@ibdtechnologies.com.
  • Change or correct personal information - You can request to edit some of your personal information by contacting us at info@ibdtechnologies.com.
  • Object to, or limit or restrict use of personal information - You can ask us to stop using all or some of your personal information by contacting us at info@ibdtechnologies.com.
  • Right to access and/or take your data - You can also obtain a copy of some of your personal information in machine readable form.To request access to all of your personal information covered under this Privacy Policy, please contact info@ibdtechnologies.com.

12. DOES IBD Technologies COLLECT SENSITIVE PERSONAL INFORMATION?

IBD technologies does not request or require and asks that you do not send us any sensitive personal information concerning racial or ethnic origin, religion or philosophical beliefs, health, sexual orientation, or political affiliation in connection with your job application and our recruiting efforts. To the extent information you do provide to us contains sensitive information, for example details of your racial or ethnic origin, political opinions or beliefs, religious beliefs, membership in a trade union or political party, physical or mental health or condition, sexual orientation, commission or alleged commission of an offense or related proceedings, job evaluations or educational records, you explicitly authorize IBD technologies to process this personal information as described in this Privacy Policy.

Additionally, if you have a disability and would like IBD technologies to consider any accommodation, you may provide that information during the recruiting process. In some countries, in accordance with applicable law, we may explicitly ask for information such as race or ethnicity for the purpose of monitoring equal opportunity. However, we do not require applicants to provide this information in connection with their job application and our recruiting efforts, and if you choose to provide this information as part of our equal opportunity program, it will not be viewable or otherwise used in the hiring or selection process.

13. WHAT ARE YOUR RESPONSIBILITIES?

You are responsible for the personal information that you provide or make available to IBD technologies, and you must ensure it is relevant, truthful, accurate and not misleading in any way. You must ensure that the information provided does not contain material that is obscene, defamatory, or infringing on any rights of any third party; does not contain malicious code; and is not otherwise legally actionable. Further, if you provide any personal information concerning any other person, such as individuals you provide as references, you are responsible for providing any notices and obtaining any consents necessary for IBD technologies to collect and use that information as described in this Privacy Policy.

14. DATA PROTECTION OFFICER—YOUR QUESTIONS AND COMMENTS

IBD technologies has appointed a Data Protection Officer. If you believe IBD technologies has used information about you in a way that is not consistent with this Privacy Policy or if you have questions or comments related to our privacy practices, please contact the Data Protection Officer by writing email to info@ibdtechnologies.com

15. DISPUTE RESOLUTION OR FILING A COMPLAINT

If you have any complaints regarding our compliance with this Privacy Policy, please contact us first. We will investigate and attempt to resolve complaints and disputes regarding use and disclosure of personal information in accordance with this Privacy Policy and in accordance with applicable law.

If you have an unresolved privacy or data use concern that you believe we have not addressed satisfactorily, You can do legal proceedings on court situated Chennai ,India

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